Shipping Policy

Order Processing

- Orders are processed within 1-3 business days from our U.S. warehouse
- Orders placed after 2:00 PM EST will be processed the next business day
- Processing time may be slightly longer during holidays and peak season 

Shipping Timeframes
Shipping Method Estimated Delivery Standard Shipping 3-7 business days

Shipping costs are calculated at checkout based on your order and destination. Free shipping may be available for qualifying orders—see your cart at checkout for details.

Order Tracking
Once your order ships, we'll send you a shipping confirmation email with tracking information (if available for your destination). You can track your package through the carrier's website.

If you haven't received tracking information within 5 business days of your order, please contact us at wowflashsupport@163.com with your order number.

Where We Ship
We currently ship within the United States . Shipping costs and delivery times may vary by location—see your options at checkout.

Shipping Delays
While we do our best to meet delivery estimates, occasional delays may occur due to weather, holidays, or carrier issues. We appreciate your patience and will keep you updated if anything affects your order.

Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date with your order number. We'll work with the carrier to resolve the issue and send a replacement or issue a refund.

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Questions about shipping? Contact us at wowflashsupport@163.com